Munazzo FAQ

Suppliers Frequently Asked Questions

How does Munazzo work?
Munazzo for Suppliers is a unique platform that enables suppliers to enrich their product data with an advanced pricing and catalog management system. By joining Munazzo you are able to reach out to a global network by only exporting your product feed and allowing our sellers to load your products into their webshops and marketplaces.

What is the difference with a regular marketplace?
On a regular marketplace you have to put a lot of effort in your listings, reviews and sales. Munazzo will hand over these tasks to thousands of sellers.

How do I become a supplier?
Click on the ‘login’ button on our website. You will be redirected to the site. Here you can select the ‘supplier’ tab and click on the button ‘create supplier account’. Fill in all of the information. After you get your approval you will be able to upload your inventory file. You can do this manually as well.

In what formats can I upload my inventory feed?
We offer the possibility to upload your inventory feed in the following formats: CSV, XML, API, FTp or manually. It is important that these files provide a real-time impression of your inventory, price and EAN/UPC Barcode of various products. If you decide to manually upload a feed you need to update your stock inventory in the system. We have to rely on your stock information.

What does manual inventory upload mean?
We believe everyone should be able to upload their products easily without having to hire a technical person or external party. With Munazzo you can easily add your products. The only thing you need is UPC/EAN codes. By entering UPC/EAN codes we will match as many descriptions as we have available.

Do I need to add product description?
In case your UPC/EAN code doesn’t match with available descriptions in Munazzo, you will need to define your product description yourself.

How important are product descriptions?
VERY IMPORTANT. The more information you provide, the more sales you will realize. Next to UPC/EAN codes the following attributes are mandatory: Product Title, Description, Images, Availability and Stock. All of this information is crucial for the sellers. This way they can find your products easily and list them to their webshops / marketplaces.

What happens after I have exported my product feed?
Munazzo sellers will see the products and list the items to the marketplaces they sell on. At the end of the day you will receive an order list with the products that were sold on that day. The only thing left for you to do is to ship the items to our warehouse. We will pick,pack and ship everything order by order to the customers.

When will I receive my money?
You will receive your money within 4 weeks.

What are the costs of becoming a supplier?
Suppliers can apply free of charge.

Sellers Frequently Asked Questions

Why Munazzo?
You want to sell lots of products without having them in stock. Munazzo offers you the possibility to import thousands of products including product details. You are not only getting access to this wide range of products but also the thousands of sales channels. This way you can easily grow your business exponentially.

What can Munazzo do for my business?
With Munazzo there is no need for any technical knowledge.The Munazzo app is extremely user friendly, this way you can avoid all technical hassles and start to sell on sales channels, marketplaces or even your own website. Just select the items you want to sell and publish these on your sales channels and watch your revenue grow.

How does Munazzo take care of fulfillment + dropshipment?
All your daily orders will be picked, packed and shipped directly to your address. In case you want to outsource dropshipment we will send all packages one by one directly to your customers. Dropshipment will be available in Q3 2019.

How do I become a seller?
You can become a seller by clicking on the Register Seller button. You need to fill in all of your company details. After your account has been approved, you can start selling.

What does importing products involve? 
Adding products to your webshop can sometimes take a lot of time and effort. To speed up this process, we have developed an Import Tool that allows you to place products from our catalog directly to your webshop. This not only saves time and effort, but also costs for managing products.

What is real-time stock? 
The real-time stock that is indicated is the stock that we have available immediately. Please note that the delivery time may differ per product due to size, weight and nature.

What are marketplaces? 
A Marketplace is a type of e-commerce site where product or service information is provided by multiple third parties, whereas transactions are processed by the marketplace operator. Munazzo allows you to list products on all marketplaces with just a few clicks.

Are the products offered authentic? 
All products are original, authentic and with full manufacturer’s warranty.

Can I cancel every month? 
All subscriptions can be canceled monthly, so you can try out a more expensive subscription for a short period or adjust your subscription to your new wishes.

When will the subscription costs be debited? 
The subscription costs are processed on the first working day of the following month.

Are there any hidden costs? 
No, absolutely not. The power of our formula is in the transparency of the subscriptions.