Munazzo FAQ
Suppliers Frequently Asked Questions
How does Munazzo work?
Munazzo for Suppliers is a unique platform that enables suppliers to enrich
their product data with an advanced pricing and catalog management system. By
joining Munazzo you are able to reach out to a global network by only exporting
your product feed and allowing our sellers to load your products into their webshops
and marketplaces.
What is the difference with a regular marketplace?
On a regular marketplace you have to put a lot of effort in your listings,
reviews and sales. Munazzo will hand over these tasks to thousands of sellers.
How do I become a supplier?
Click on the ‘login’ button on our website. You will be redirected to the
app.munazzo.com site. Here you can select the ‘supplier’ tab and click on the
button ‘create supplier account’. Fill in all of the information. After you get
your approval you will be able to upload your inventory file. You can do this
manually as well.
In what formats can I upload my inventory feed?
We offer the possibility to upload your inventory feed in the following
formats: CSV, XML, API, FTp or manually. It is important that these files
provide a real-time impression of your inventory, price and EAN/UPC Barcode of
various products. If you decide to manually upload a feed you need to update your
stock inventory in the system. We have to rely on your stock information.
What does manual inventory upload mean?
We believe everyone should be able to upload their products easily without
having to hire a technical person or external party. With Munazzo you can
easily add your products. The only thing you need is UPC/EAN codes. By entering
UPC/EAN codes we will match as many descriptions as we have available.
Do I need to add product description?
In case your UPC/EAN code doesn’t match with available descriptions in Munazzo,
you will need to define your product description yourself.
How important are product descriptions?
VERY IMPORTANT. The more information you provide, the more sales you will realize.
Next to UPC/EAN codes the following attributes are mandatory: Product Title,
Description, Images, Availability and Stock. All of this information is crucial
for the sellers. This way they can find your products easily and list them to their
webshops / marketplaces.
What happens after I have exported my product feed?
Munazzo sellers will see the products and list the items to the marketplaces
they sell on. At the end of the day you will receive an order list with the
products that were sold on that day. The only thing left for you to do is to
ship the items to our warehouse. We will pick,pack and ship everything order by
order to the customers.
When will I receive my money?
You will receive your money within 4 weeks.
What are the costs of becoming a supplier?
Suppliers can apply free of charge.
Sellers Frequently Asked Questions
Why Munazzo?
You want to sell lots of products without having them in stock. Munazzo offers you the possibility to import thousands of products including product details. You are not only getting access to this wide range of products but also the thousands of sales channels. This way you can easily grow your business exponentially.
What can Munazzo do for my business?
With Munazzo there is no need for any technical knowledge.The Munazzo app is extremely user friendly, this way you can avoid all technical hassles and start to sell on sales channels, marketplaces or even your own website. Just select the items you want to sell and publish these on your sales channels and watch your revenue grow.
How does Munazzo take care of fulfillment + dropshipment?
All your daily orders will be picked, packed and shipped directly to your address. In case you want to outsource dropshipment we will send all packages one by one directly to your customers. Dropshipment will be available in Q3 2019.
How do I become a seller?
You can become a seller by clicking on the Register Seller button. You need to fill in all of your company details. After your account has been approved, you can start selling.
What
does importing products involve?
Adding products to
your webshop can sometimes take a lot of time and effort. To speed up this
process, we have developed an Import Tool that allows you to place products
from our catalog directly to your webshop. This not only saves time and effort,
but also costs for managing products.
What is
real-time stock?
The real-time stock
that is indicated is the stock that we have available immediately. Please note
that the delivery time may differ per product due to size, weight and nature.
What
are marketplaces?
A Marketplace is a
type of e-commerce site where product or service information is provided by
multiple third parties, whereas transactions are processed by the marketplace
operator. Munazzo allows you to list products on all marketplaces with just a
few clicks.
Are the
products offered authentic?
All products are
original, authentic and with full manufacturer’s warranty.
Can I
cancel every month?
All subscriptions can
be canceled monthly, so you can try out a more expensive subscription for a
short period or adjust your subscription to your new wishes.
When
will the subscription costs be debited?
The subscription
costs are processed on the first working day of the following month.
Are
there any hidden costs?
No, absolutely not.
The power of our formula is in the transparency of the subscriptions.